Hi, thanks for choosing OxFold!

Please note that we do not offer telephone customer service and all inquiries should be submitted via email or filling out contact form below. You will receive a response within 24-48 hours. We look forward to hearing from you!

  • We do offer international shipping with all prices shown in US dollars.

    Any import duties, taxes or brokerage fees due at the time of delivery are the sole responsibility of the recipient. Packing slips for International Shipments cannot be marked as a "gift" or with altered prices.

    Please visit our shipping & returns page for additional details.

  • If your package has not arrived, was lost or stolen, please contact UPS at 1-800-742-5877 as soon as possible.

  • Items that are available for pre-order will have a ship by month within product description.

    Your credit card will be charged at the time of purchase, and you can cancel any items that have not yet shipped for a full refund.

  • If an item that you are interested in currently marked as out of stock, please contact us and we will be sure to notify you as soon as it becomes available.

  • PRODUCTS MUST MEET THE FOLLOWING CRITERIA IN ORDER TO BE ELIGIBLE FOR RETURN:

    • Products were purchased in the last 14 days.

    • Products have not been previously worn.

    • Original factory labels have not been tampered with or removed.

    Refunds will be processed within 10 business days of receiving the product.

    We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

    Please visit our shipping & returns page for additional details.